Frequently Asked Questions
For Buyers
Simply create an account on our website. You will need to complete a bidder verification process before you can place bids. Registration is free.
Browse listings and enter your maximum bid amount. Our system uses proxy bidding to automatically bid up to your maximum to keep you competitive.
No. All bids placed are considered a binding contract to purchase the animal if you are the winning bidder. Please be sure of your bid before placing it.
Congratulations! You will receive an email and an on-site notification. A link to the secure checkout page will be available on your dashboard to complete payment.
For Sellers
First, apply for seller privileges from your dashboard. Once approved, you can use the "Create New Listing" form to add photos, videos, and details about your animals.
Commission rates apply to the final sale price based on the number of head in the lot.
| Number of Head | Commission Rate |
|---|---|
| 1 - 5 | 5.00% |
| 6 - 20 | 3.00% |
| 21 - 999 | 2.00% |
If your auction ends and did not sell, you will have the option to easily "relist" the item from your dashboard to start a new auction.
After the buyer's payment is secured and delivery has been confirmed by both parties, your payout (minus commission) will be processed by our admin team.
General
We accept bank wire transfers and credit cards for eligible amounts. All available payment options for a specific listing will be presented to you on the secure checkout page.
The buyer is responsible for coordinating all shipping and pickup logistics directly with the seller after payment is complete. The seller's location is provided on the listing page.
Yes. We use industry-standard security measures to protect your data and will never sell your information. Please see our Privacy Policy for full details.
You can use the "Forgot Password" link on the login screen to securely reset your password via an email link.